Returns & Exchanges

At Beisat, we want you to be completely satisfied with your purchase. If your new fashion items aren't quite right, you can return or exchange them within 14 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Request

Log into your Beisat account, navigate to 'My Orders', and select the items you wish to return or exchange to receive a Return Authorization number.

2

Prepare the Package

Place the items in their original packaging with all designer tags and labels intact, ensuring the box is securely sealed for transit.

3

Schedule a Pickup

Choose a convenient time slot through our portal for our courier partner to collect the package directly from your doorstep at no additional cost for the first return.

4

Quality Check & Refund

Once our warehouse team inspects the returned items, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing